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  • FAQ's
  • About Us

Terms and Conditions

 Effective Date: January 1, 2025


Welcome to CTM Knowledge Center inc. By accessing or using our website (www.ctmknowledgecenter.com) and services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.


1. Acceptance of Terms

By accessing and using our website, you confirm that you are at least 18 years old or have parental consent to use our services.


2. Use of Our Website

You agree to use the website for lawful purposes only. Prohibited activities include but are not limited to:

  • Misusing the website in any way that disrupts its functionality.
  • Using the website to distribute harmful content such as viruses or malware.
  • Violating applicable laws and regulations.

We reserve the right to restrict or terminate access if these terms are violated.


3. Intellectual Property

All content on this website, including text, images, videos, trademarks, and logos, is the intellectual property of LeanNext or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.


4. Purchase of Courses and Services

  • Payment: All purchases must be completed through the payment methods provided.
  • Refund Policy: Refunds are governed by our Refund Policy. Please review it before making a purchase.
  • Account Access: You are responsible for maintaining the confidentiality of your account login credentials.


5. Disclaimer of Warranties

We provide our website and services "as is" and "as available" without any warranties of any kind, whether express or implied. We do not guarantee that the website will be error-free, secure, or uninterrupted.


6. Limitation of Liability

To the fullest extent permitted by law, LeanNext is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to loss of profits or data.


7. Third-Party Links

Our website may include links to third-party websites for your convenience. CTM Knowledge Center Inc. is not responsible for the content, privacy practices, or terms of these external sites.


8. User-Generated Content

If you submit content (e.g., reviews or comments) to our website, you grant CTM Knowledge Center Inc. a non-exclusive, royalty-free, perpetual license to use, reproduce, and display your content. We reserve the right to remove content that violates these Terms and Conditions.


9. Modifications to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated "Effective Date." By continuing to use our website, you agree to the revised terms.


10. Governing Law

These Terms and Conditions are governed by the laws of Ontario, Canada, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Ontario, Canada.


11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:


Email: support@ctmknowledgecenter.com 


Return and Refund Policy

  

Effective Date: January 1, 2025


Thank you for choosing LeanNext for your personal development journey. Please read this Return and Refund Policy carefully before purchasing our eLearning courses.


1. Non-Refundable Purchases

All purchases of our eLearning courses are final and non-refundable. Once you gain access to a course, you acknowledge and agree that:

  • The purchase is completed and non-cancellable.
  • No refunds will be provided under any circumstances, including but not limited to:
    • Failure to complete the course within the access period.
    • Change of mind after purchase.
    • Inability to access the course due to user error or technical issues outside our control.


2. Course Access Period

Each course provides access for a specified duration, as outlined in the course details at the time of purchase. Once the access period expires, your purchase is deemed completed, and further access will require a new purchase.


3. Technical Support

If you experience technical issues accessing your course during the active access period, please contact us at support@ctmknowledgecenter.com for assistance. We are committed to ensuring a smooth learning experience but cannot offer refunds for technical difficulties beyond our control.


4. Exceptions

While our policy is strict, we may review refund requests in exceptional circumstances, such as:

  • Proven fraudulent transactions.
  • Serious technical issues directly attributable to our platform.

Such requests will be evaluated on a case-by-case basis, and our decision will be final.


5. Contact Us

If you have questions about this policy or need support, please contact us:


Email: support@ctmknowledgecenter.com


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CTM Knowledge Center Inc.

Fergus, Ontario, Canada

Copyright © 2025 CTM Knowledge Center Inc. - All Rights Reserved.

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